contact us

hey there #basilbabe, we'd love to hear from you! reach out to us by filling out the form below or by sending an email to basilboutique.us@gmail.com. we'll get back to you within 24-48 hours.

*shipping* - for questions on shipping, first contact the delivery company associated with your tracking number (e.g. USPS, UPS, FedEx, etc.). if issues still persist, fill out the form below or send us an email. for more information, refer to our shipping policy.

*returns/exchanges* - for issues with items your order (e.g., damaged item(s), wrong item(s) delivered, missing item(s), etc.), send us an email with your name, address, email, issue description, and a photo of the item(s). we stand by our products and your satisfaction is our priority! for more information, refer to our return policy.

*custom orders* - complete the form below with your contact information and project details. we can customize most items in our shop AND more—check out our personalizable products here! custom orders incur an additional customization fee that varies based on the nature and complexity of the project. the possibilities are endless... we look forward to working with you #basilbabe!